oklv App: Responsible Gaming and Player Protection

National Mental Health Help

If you feel stress, worry, or losing control, this is the first step: you can call from Dhaka for quick advice

• Prepare before talking with family
• Take one small break to decide
• Don't hesitate to ask for help

Player Protection Team

If you see risk signs, talk to the support team; they provide clear guidance on limits, breaks, and self-exclusion

• Keep track of play time
• Set your spending budget in advance
• If in doubt, close the account

Self-exclusion Help

If you want to stay away from play, self-exclusion works best; enabling it can block access to the account

• Choose a break duration
• Think before restarting
• Don't be alone, get help

Direct Contact

Don't delay in chatting; if you visit the oklv contact page you'll get the right direction in 1 minute

• Send a message with your questions
• Request account review if needed
• Discuss safe limits

Set time limits

Daily 15 minutes or 30 minutes limits make control easier; small limits help you avoid spending too much time playing

• Set limits at start
• Think again after a break
• Avoid late-night play

Account Lock

If in doubt, pause login; turning off oklv Login reduces quick decisions under pressure

• Take a voluntary break
• Keep your password secure
• Let your family know if needed

Warning Notice

Notifies when budget is exceeded; check balance once before using bKash, Nagad, or Rocket

• Keep a separate budget
• Slow down
• Keep it small

Set limits

Set one specific budget before playing; this reduces emotional pressure and keeps control

Enable self-exclusion

If you want to stop, enable it from settings; access is blocked within a few minutes

Get help

If you feel down, don't be alone; getting help makes decisions much clearer

Am I keeping track of time?

Take a break if more than 15 minutes; keep an eye on the clock to regain control quickly

Am I exceeding budget?

If the amount in Taka increases, stop immediately; following small limits is safer

Am I playing under pressure?

If anger, worry, or fatigue are present, avoid playing; at those times decisions are weak

Does anyone know I'm nearby?

Telling a trusted person reduces pressure; if needed, someone near Dhaka will be there

Am I able to take a break?

If not, use self-exclusion; it's the clearest way to stop

Keep short sessions

Don't have long sessions at a time; split into 2 short parts, this keeps focus and reduces pressure.

Budget first, then play

Decide how much you'll spend before playing; stop immediately if you go beyond the budget.

Easy help

On the help page you'll get quick contact; if needed, account controls are also explained.